AnsariX

Return and Refund Policy

Last Updated: 30/07/2024

Thank you for choosing . We want to ensure your satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand the terms and conditions regarding returns and refunds.

1. Returns:

1.1 Eligibility:

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

1.2 Time Frame:

• You have 7 days from the date of delivery to initiate a return. After 7 days, we may not be able to process your return.

1.3 Exclusions:

• Certain items, may not be eligible for return. Please check the product description for any specific return restrictions.

2. How to Initiate a Return:

2.1 Contact Us:

• To initiate a return, please contact our customer support team at returns@ansarix.in with your order number and details of the item you wish to return.

2.2 Return Authorization:

• Our customer support team will provide you with a Return Authorization (RA) number and instructions on how to return the item.

2.3 Shipping:

• You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure that we receive the returned item.

3. Refunds:

3.1 Processing Time:

• Once your return is received and inspected, we will process your refund. Please allow 7 – 10 business days for the refund to be credited to your original payment method.

3.2 Refund Amount:

• The refund amount will exclude any shipping charges, and in some cases, a restocking fee may apply.

3.3 Original Payment Method:

• Refunds will be issued to the original payment method used for the purchase.

4. Exchange:

4.1 Exchange Policy:

• We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

5. Contact Us:

5.1 Questions:

• If you have any questions or concerns regarding our Return and Refund Policy, please contact us at contact@ansarix.in

Thank you for shopping with AnsariX. We appreciate your understanding and cooperation in adhering to our return and refund policy. Your satisfaction is our priority.